Customers? How about Long Term Partners
The aspect of selling has been revolutionized to adapt to changing trends in the market. Business has become more of creating and maintaining relationships. Business calls for personal interactions between you and your customers. The customer is the only thing that remains constant in the business. Everything revolves around the customers, their needs, interests and concerns. Customers are not just individuals but other businesses as well. Thinking like a customer is how you get a customer glued to your business thus provisions have to be made for that.
A good thank you to your parents on the point of making new friends would be in order. With this skill you will always be in business. This requires you to take a course of action to attend seminars and get communicating in online platforms. This is how you get people to know you. You do not have to go build a customer base starting with your family and friends could give you leverage. The list shouldn’t end there are other people in your list too. They may range from your family doctor, dentist, postman , your barber or stylist or even your mechanic. To get their attention you do not have to do as much and their impact on your business might even surprise you.
Talking could be effectively replaced by email marketing. This way your customers keep getting more from your business inform of information, latest developments and videos. It is the best way to get people to familiarize with your business. The information they provide you with as they subscribe to your email could be better utilized to individualize the experience for them. There should always be an opportunity for clients to say what they feel about the business. Allow them to express themselves honestly. You get better in delighting your customers and problem solving before they become a threat to your business,.
Receiving a token puts a smile on everyone’s face. Loyal customers are likely to find gifts and discounts very thoughtful. Encourage them to spread the word. They could revolutionize your entire business operations by bringing more people on board. In exchange preferential treatment would be in order. The fact that they have been standing with you for sometime makes them a very crucial part of your business. Honesty is the corner stone of any business. Deliver just as you promised and keep communicating in the event things change. If your customers can rely on you they will be tolerant in such events and you should make it up to them if they do.